TERMS AND CONDITIONS BLU MARE SERVICE (WWW.GITEASINARA.IT)
These terms describe the general conditions of use of the services made available to the user by Blu Mare Service.
CANCELLATION
- Free cancellation up to 72 hours before departure time.
- Between 72 and 24 hours before departure time, guests can cancel but will receive a refund equal to 50% of the amount.
- Beyond 24 hours and/or in case of non-presentation (No Show) at boarding, no refund will be issued.
Cancellation or modification of the reservation must be communicated promptly to Blu Mare Service via email at info@giteasinara.it or by phone at +39 340 053 6931 or through the intermediary through which the tour ticket was purchased (e.g., Agency). In case of non-arrival of guests on the reservation day without prior communication, Blu Mare Service will retain the entire payment amount.
FORCE MAJEURE SUCH AS BAD WEATHER OR TECHNICAL PROBLEMS
Stops, schedules, and itinerary may undergo changes depending on marine weather conditions and at the discretion of the captain.
In case Blu Mare Service decides to cancel the excursion due to force majeure such as adverse weather conditions or technical problems, an alternative date will be proposed to the customer or a total ticket refund will be made according to the *Refund Policies, excluding penalties. The refund will be made by bank transfer or directly to the customer’s card-issuing company. Depending on the bank, it takes about 5-10 days for the customer to see the credit related to the refund.
Confirmation of the reservation or purchase of the ticket implies acceptance of our cancellation terms.
*REFUND POLICIES
Blu Mare Service will proceed as follows for ticket refunds based on the payment method used:
- Cash and Bank Transfers: 100% refunded
- Credit Cards and Debit Cards: a penalty of 4.5% applies
The refund will be made by bank transfer or directly to the customer’s card-issuing company. Depending on the bank, it takes about 5-10 days for the customer to see the credit related to the refund.
MUNICIPAL LANDING FEE
The Municipality of Porto Torres has established, starting from August 1, 2017, a Landing Fee on the island of Asinara with the following rates:
- € 2.50 per person – from January 1 to May 30
- € 5.00 per person – from June 1 to September 30
- € 2.50 per person – from October 1 to December 31
THE LANDING FEE IS INCLUDED IN THE COST OF THE TICKET FOR THE FOLLOWING EXCURSIONS:
- Sailing Excursion in the Asinara National Park
- Sailing Boat Excursion – Asinara
- Half-day boat tour
THE LANDING FEE IS NOT INCLUDED IN THE EXCURSION TICKET:
- 4×4 Off-Road Excursion Asinara
For any doubts or further clarifications, you can write to us at info@giteasinara.it